Terms and Conditions | Csheatingcooling

These Terms and Conditions govern the heating and cooling services provided by C&S Heating + Cooling to residential and commercial clients across Vancouver Island.

1. SMS Communication & Messaging
C&S Heating and Cooling uses text messaging to provide better service and stay in touch
with our customers.

You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text START and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@cnsheating.com.
For more information on how we handle your data, please see our Privacy Policy.

2. Scope of Services

3. Payments & Rebates
Estimates are provided free of charge and remain valid for 15 days. Clients are responsible for ensuring eligibility for CleanBC energy rebates; C&S provides all necessary documentation to support these applications.

4. Guarantees & Liability
All workmanship is guaranteed for a period of one year from the date of completion.
Equipment warranties are provided by the manufacturer and vary by model. Guarantees do not cover abuse or neglect. Labour warranties require annual maintenance to be preformed by C&S Heating and Cooling.